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FREQUENTLY ASKED

Questions from the pit

Not here? Message us on WhatsApp or call — we reply within about 30 minutes.

01 · Booking

Can I book online from abroad?

Our online form needs a Polish PESEL number, so international guests book with us directly — with the enquiry form on each car page, on WhatsApp, by phone or by e-mail. Send the car, dates and pick-up place; we reply with availability and the final price, usually within 30 minutes.

What do I need at pick-up?

A valid ID document or passport and a category B driving licence — both valid on the pick-up day. Tell us in advance where your licence was issued and we will confirm everything before the rental.

Is there an age or experience requirement?

You can rent from us below 21 or with a licence held for less than 2 years — in that case the deposit option is mandatory.

Can I change or cancel?

Free of charge up to 48 hours before pick-up. Later we may keep the prepayment or charge a cancellation fee.

02 · Prices and payment

What is included in the price?

Prices are gross (VAT included) per rental day, counted from the pick-up time. Longer rentals cost less per day. Each car has a mileage limit for your dates — kilometres over the limit are charged per the price list.

Deposit or no deposit?

For cars with a deposit you choose: a refundable deposit (lower price) or no deposit (+25% on the daily rate). Drivers under 21 or with a licence held for less than 2 years: deposit required.

How do I pay?

Online through Autopay (BLIK or a quick bank transfer) after we confirm your booking, or at pick-up if agreed. An invoice is available on request.

Are there offers?

Yes — current offers are applied automatically to the price, no code needed. Offers do not combine with discount codes; we apply the better discount.

03 · On the road

Where can I pick up the car?

Gdańsk, Gdynia, Sopot and Gdańsk Airport (GDN). We can also deliver the car to your address — 3 PLN per km, there and back.

Fuel?

Return the car with the same fuel level as at pick-up. A car handed over with a full tank comes back full; otherwise a 500 PLN fee plus fuel applies.

Can I drive abroad?

Only with our prior consent — arrange it before signing the rental agreement. Driving abroad without consent carries a 5,000 PLN penalty. Track driving is not allowed.

What if something happens to the car?

Your own share in damage is 10,000 PLN unless the agreement says otherwise. The 5K protection package lowers it by 5,000 PLN.